Re: On Supporting viewers
Posted: Mon Apr 05, 2010 4:35 pm
Loris:
It is not possible to specify complex human behavior using rules. It just doesn't work very well at all.
Shared values work better. Our shared values are about helping.
One of our key values is to be able to help. Most of our active members understand that and are here to help.
If there are people in the organization who do not share common values, focused on helping new citizens, then there is a problem. Rules won't fix that.
If the values are not clear, then there is a problem. Rules won't fix that.
If someone, whether from the top or the bottom, tries to manage us by adding rules, there is a worse problem still.
When we share values we can prefer invitations over rules.
You seem to suggest that there should be a rule about which viewer to use. I see no value in that. In fact, I see negative value to such a rule, as at least some of us may be inclined not to follow the rule our of sheer independence.
It is sufficient, in my view, to invite people to use the new viewer, pointing out that people will be in need of help using it, and and to invite all those who can to become familiar with the viewer. For those who do not choose to enter into the new viewer at this time, I would invite them to become aware of those of us who do use it, and to become aware of the on-line resources about it.
In that way, we will have people willingly doing what they are comfortable with, without the need to set forth arbitrary rules.
Regards,
It is not possible to specify complex human behavior using rules. It just doesn't work very well at all.
Shared values work better. Our shared values are about helping.
One of our key values is to be able to help. Most of our active members understand that and are here to help.
If there are people in the organization who do not share common values, focused on helping new citizens, then there is a problem. Rules won't fix that.
If the values are not clear, then there is a problem. Rules won't fix that.
If someone, whether from the top or the bottom, tries to manage us by adding rules, there is a worse problem still.
When we share values we can prefer invitations over rules.
You seem to suggest that there should be a rule about which viewer to use. I see no value in that. In fact, I see negative value to such a rule, as at least some of us may be inclined not to follow the rule our of sheer independence.
It is sufficient, in my view, to invite people to use the new viewer, pointing out that people will be in need of help using it, and and to invite all those who can to become familiar with the viewer. For those who do not choose to enter into the new viewer at this time, I would invite them to become aware of those of us who do use it, and to become aware of the on-line resources about it.
In that way, we will have people willingly doing what they are comfortable with, without the need to set forth arbitrary rules.
Regards,